Make an Appointment

You can book appointments with any of the clinical staff 4-6 weeks in advance. You can do this over the phone or via our online booking system.

If you don’t know how to access the online system, one of our reception staff will be happy to help you register.

 For other ways to make an appointment, please click here.

Urgent Appointments

We release a limited number of urgent appointments each morning. These are for people who have urgent medical needs, NOT for routine health queries.

Please only use this form for routine appointments. If you feel you require an urgent appointment, call us on 01654 702 224.

Telephone Calls

If there are no appointments available, but you need medical advice that day, we can arrange for a clinician to phone you at home.

Home Visits

We always prefer to see you in the surgery where we have much better facilities for examining and treating you. Home visits are for patients whose illness or disability means they cannot get to the surgery.

Please phone reception before 10am if you need a home visit. A clinician will usually call you back to decide whether you need telephone advice, a nurse or doctor visit or hospital attendance.

Referral Queries

If you have not heard from the hospital within 6 weeks please contact the hospital/department directly. If this is unsuccessful, please contact us.  We will investigate further and report back to you.

Chaperone

You are always welcome to bring someone with you to an appointment. If you prefer we can offer a member of staff to act as a chaperone during your consultation.